Shipping policy

Thank you for visiting and shopping at Electric Wave. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
US Standard	3-4 business days	$7.00
DHL Express	Calculated at checkout	Calculated at checkout
USPS Overnight *	Calculated at checkout	Calculated at checkout

 

Delivery delays can occasionally occur.

 

 

Shipment to P.O. boxes or APO/FPO addresses

Electric Wave ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 
Electric wave also ships to valid addresses around the rest of the world. 

 

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes 

Electric Wave is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Electric Wave is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.